Return & Refund Policy
Return Eligibility
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Returns are accepted within 7 days of receiving your order.
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Items must be unused, in original packaging, and in resellable condition.
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Proof of purchase or order number is required.
Exchange Policy
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Exchanges are available within 10 days of delivery.
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Eligible for defective, wrong, or damaged items, or if you wish to exchange for a different bedding set.
Refund Timeframe
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Refunds are processed within 5 – 10 business days after receiving and inspecting returned items.
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Refunds are issued to the original payment method.
Return Shipping Cost
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Unless the item is defective or damaged, customers are responsible for return shipping costs.
How to Initiate a Return
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Contact us at contact@glaviona.store with order details.
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Our team will provide return instructions.
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Ship the item to the provided address.
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Refund or exchange will be processed once received and approved.